Resume

Below is a collection of my past experience and skills.

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Bachelor of Science in Computer Science
Western Governors University | Salt Lake City, UT | Graduated 2022

• Studies focused in IT Foundations, Network Infrastructure Design and Security

• Courses included IT Project Management, Data Management, IT applications, Cloud Foundations, and Emerging Technologies

Cook Systems FastTrack Java Program

Cooksys | Remote | June 2022 - Present

• Concentrated Java Frameworks and developer tools training


ITIL Foundations 2021

COMPTIA Project+ 2020

CIW Site Developer Associate 2019

FastTrack Developer

Cook Systems | remote | June 2022 - present

Social Media - Twitter Clone

• Implemented RESTful web service API with 30 endpoints for Twitter functions such as posting, reposting, replying to and deleting tweets as well as following and unfollowing users using Spring Boot and Java in collaboration with a team.

• Wrote service and controllers to handle requests, perform validation and business logic, and to transform data between API and database models.

• Developed a database schema supported by PostgreSQL using Repository classes.

• Tested and debugged application functionality by sending requests using Postman

Environment: IntelliJ, Postman, PGAdmin


Western Governors University Projects

Austin, TX | June 2019 - March 2022

Software 2

• Designed and implemented a GUI based Java and JavaFX scheduling application using object-oriented principles with SQL database manipulation.

• Applied localization API to support multiple languages and exception control to improve UX.

• Incorporated lambda expressions to meet business requirements more efficiently.

Environment: IntelliJ, Java, JavaFX, Scenebuilder, MySQL

Undergraduate Capstone

• Designed and developed a machine learning solution to monitor fetal health.

• Launched a web application with user authentication.

• Implemented methods and algorithms supporting data exploration and preparation.

Environment: VSCode, Python, Flask, Jupyter Notebook, HTML, CSS.

Esthetician

European Wax Center | Austin, TX | October 2018 - present

• Promote customer retention via maintaining 70% prebooking metric

• Increase sales by 12% by communicating with clients to address skin care concerns, personalizing a care routine, and recommending products to support home care.

• Contribute to business continuity through managing scheduling and bookings utilizing cloud-based software.

Customer Service Representative


Alorica | Austin, TX | June 2017 - October 2018

• Exceeded customer expectations and increased customer retention through resolving complex vehicle issues.

• Oversaw upwards of 70 cases daily, including complex vehicle repurchases

• Mitigated between the BBB and client to promote an amicable solution

• Ensured clarity by way of thoroughly documenting customer information and concerns.